Summary of terms

Job title: Business Development Officer
Contract: This is a permanent, full-time contract of employment.
Hours: 35 hours per week.
Salary: £26,520 – £29,718 (depending on qualifications and experience).
Pension: Employment includes access to a workplace pension.
Holiday: 34 days per annum (inclusive of statutory public and bank holidays) rising to a maximum of 37 days relative to length of service.
Location: a-n office in Newcastle upon Tyne.
Deadline for receipt of applications: 12 noon on Monday 2 September 2019.

Job Description

Responsible to: Head of Business Development

Responsible for: Trainees

The Business Development Officer works with the Head of Business Development to deliver the business and fundraising strategy, to secure a-n’s future in line with the company’s mission and business plan.

They support the identification of new business prospects, developing and managing commercial relationships with member organisations, partners, funders, advertisers and business contacts. Core tasks include research and development, advertising and membership sales, preparation of proposals and funding applications, delivery of new products and services, monitoring and reporting, and advocacy and campaigns support.

Main Duties:

Research and Development

  • Research, identify and cultivate potential member organisations, sources of funding, partners, advertisers, products and services.
  • Deliver effective research and development processes to test, pilot and review all new business prospects.
  • Assist with the commissioning and delivery of member and market research intelligence to inform business development activity.
  • Maintain up to date knowledge and awareness of the arts sector, commercial marketplace and business trends, including competitor analysis.

Membership Services

  • Lead on HE/FE memberships and Organisation memberships, including promotion, sales and relationship management.
  • Lead on delivery of new products, services and opportunities to support and benefit the membership, from development to implementation.
  • Support a-n advocacy and campaigns working with the wider team to produce advocacy and campaign materials informed by member research and input, attend external meetings as required.


  • Lead on all advertising functions for the company – online, in publication and via mailings (including online advertising, Jobs and Opportunities, Degree Shows Guide).
  • Manage an effective sales process for all advertising and promotional offers, including prospecting, negotiating and closing with a wide variety of clients.


  • Identify criteria, eligibility and deadlines to support proposals and applications for funding and sponsorship.
  • Collate evidence and all necessary information in the preparation of fundraising documentation and support materials.

Monitoring, Evaluation and Reporting

  • Review all business development services, functions and customer experience, as part of continued improvement and development.
  • Prepare monitoring reports on business development activities, accurately and on time, for the Board, funders and partners.
  • Contribute to commissioning and delivery of market research and member surveys, to support business development.


  • Use the company CRM and IT systems for effective management of bookings, sales and records of company business and future prospects.
  • Create extensive networks of business contacts and keep mailing lists up to date.
  • Assess incoming offers, proposals and opportunities against company strategies and business plans.
  • Build, develop and manage relationships with member organisations, partners, funders, advertisers and business contacts to the highest standard and offer excellent customer service.
  • Contribute to marketing and communications activities, preparing appropriate material directed at member organisations, partners, funders, advertisers and business contacts.
  • Support a-n’s Advocacy strategy through research and knowledge development, preparation of support materials and evaluation.

Person Specification


  • Business prospecting, research and development, market research and competitor analysis.
  • Fundraising, sales and income generation.
  • Experience preparing business proposals and funding applications.
  • Experience preparing reports using monitoring and performance data.
  • Experience of delivering high quality relationship management and customer service.
  • Organising and planning, including setting up and managing processes.
  • Ability to prioritise workload and manage multiple deadlines.
  • IT literate, including MS packages and CRM systems.
  • Excellent verbal, written and interpersonal communication skills.
  • Experience of producing good quality, targeted copy for customer communications and sales campaigns.
  • Proven team player, building effective working relationships.
  • Excellent people skills, able to initiate and establish effective professional relationships, including senior contacts and colleagues.
  • Good networking skills.
  • Willing contributor to co-learning and knowledge sharing.
  • Entrepreneurial approach.
  • Self-motivated and goal-oriented.
  • Energy and motivation.
  • Resilience and adaptability.
  • Experience of working to and securing income and growth targets.
  • Persuasive communicator with excellent presentation skills.
  • Recent relevant experience gained in a similar role.

About a-n The Artists Information Company
a-n The Artists Information Company is the largest artists’ membership organisation in the UK. In the last three years, it has achieved its highest ever membership and income, reaching over 24,000 members and a £1m turnover. In 2020 a-n will celebrate 40 years.

How to apply
See job pack below for details of how to apply and guidance notes for applicants. The deadline for receipt of applications is 12 noon on Monday 2 September 2019.

a-n Job Pack: Business Development Officer