This policy covers and

a-n may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2012.

What we may collect

We may ask to collect the following information:

  • Contact information including email, address and telephone number
  • Demographic information such as postcode, preferences and interests
  • IP addresses of computers used by those posting material online
  • Other information relevant to customer or research surveys and/or competitions and offers.

What we do with the information we gather

We require this information to manage the services you have requested, to understand your needs and provide you with a better service, and in particular for the following reasons:

  • For internal record keeping to manage your membership and PPL insurance
  • To improve our products and services
  • To help prevent misuse of the community services
  • To periodically send emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Demographics and Interests Reports

This site uses Google Analytics Demographics and Interests Reports to collect anonymised demographic information (such as age and gender) about our visitors without needing to interrupt their visit with a survey. If you would like to opt out from this service you can visit here.


We are committed to ensuring that your information is secure. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to occasionally send you promotional information about third parties which we think you may find interesting.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information on cookies please visit or

Cookie Type Duration Description
PHPSESSID Essential Session To identify your unique session on the website.
Non-Essential but Harmless 1 Year To confirm that you agreed to access the site despite the fact we use all these cookies.
Essential Session After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
Non-Essential but Harmless Session WordPress test cookie
wordpress_[hash] Essential Session On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area and is needed to keep users securely logged in.
Non-Essential but Harmless 1 Year WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-[UID] Essential 1 Year WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
_ga and Google Analytics Fairly Intrusive Session – 2 Year We collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. These cookies can include _ga, __utma, __utmb, __utmc, __utmz, and __utmv.
__cfduid Non-Essential but Harmless Until Dec. 2019 In order to protect our website from security threats such as hackers and to boost its performance, we route our DNS through CloudFlare. The “__cfduid” cookie is set by the CloudFlare service and stores no personally identifiable data.
 twitter: pid & guest_id  2 Years These cookies are created by Twitter. In this case they are present because a Twitter widget or button is being used on the Aston website
Essential for UKFederation members access  Session  A random unique number or string of letters and numbers. A session cookie is required to follow your progress through the Services and Sites.

Links to other websites

Our website contains links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email communications

All of our bulk emails contain an unsubscribe link that you can use to stop that type of email from being sent to you. There is also a page on the site My account > E-alerts where you can also control the e-alerts you receive. (E-alerts are automated emails alerting you to new site content posted that you can sign up to via the site at any time and receive at a frequency of your choosing).

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Data Controller, a-n The Artists Information Company, The Toffee Factory S19, Lower Steenbergs Yard, Ouseburn, Newcastle upon Tyne NE1 2DF.

Members can view and amend most of the personal details held on you by going to My account > Contact details

If you believe that any information we are holding on you is incorrect or incomplete, please write or email as soon as possible, at the above address. We will promptly correct any information found to be incorrect.