For user and membership support

Please check the User support section, if your query is not answered you can contact us through one of the options below.

Membership and subscriptions (including technical queries)  +44 (0)300 330 0706
Advertising or Partnership enquiries +44 (0)300 330 0706
AIR communications
News desk
Our events

Please note our offices are closed for the Christmas holidays from Monday 25 December 2017 and will re-open Tuesday 2 January 2018.

Contactable office hours – Monday to Friday 10am-1pm.

As a small organisation we can’t provide 24/7 support but will deal with your query as quickly as possible.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and are included within mobile free minutes.


NEWCASTLE (Head Office, Editorial, Accounts, Membership)
S19, Toffee Factory
Lower Steenbergs Yard
Newcastle upon Tyne NE1 2DF

LONDON (Advertising)
Unit 16, Toynbee Studios
28 Commercial Street
London E1 6AB

Company details


Company registered in England no. 1626331
Registered address: a-n, c/o Counterculture, Unit NH204, E1 Studios, 7 Whitechapel Road, London E1 1DU

VAT: GB369047919